Standard Delivery is within 5 to 7 business days. Orders are processed on the first available business day after your order is placed. Please note that orders shipped to Alaska & Hawaii require an additional 7 business days to ship.
Butterfly Beach currently does not offer shipping outside of the continental United States.
- Products containing alcohol (perfume, hair spray) are considered potentially hazardous and can only be shipped via UPS Ground to the continental US.
- Products containing Lithium Ion batters (regular & rechargeable) are considered potentially hazardous & can only be shipped via Ground delivery so cannot be shipped via UPS 2 Day, Next Day Air or out of the continental US.
- We do not offer Saturday, Sunday or holiday delivery.
- Butterfly Beach does not require a signature upon delivery. The shipper will leave your package at the safest location at your address unless otherwise specified.
In the event that your tracking shows that your package has been received but you cannot locate it, please contact a member of our Customer Service team at firstname.lastname@example.org so they we may investigate this for you. All lost order claims must be filed within 3 weeks of the shipping order date.
Returns are accepted within 14 days of purchase date provided that the items have not been worn or used. Return shipping is not included. Original tags must be attached and items will be inspected upon receipt.
Final Sale items are not returnable. Please allow 14 business days for your return to arrive at our facility and be processed.